Position Overview

Adams & Martin Group has partnered with a well-established Downtown Los Angeles law firm to find an experienced Legal Client Experience Coordinator. This temp-to-hire opportunity is ideal for a polished professional with prior front desk or reception experience who thrives in a fast-paced, client-focused environment. As the first point of contact for the firm, this role plays a key role in shaping each client's experience, ensuring the front desk and common areas reflect the firm's high standards of professionalism and service.

Responsibilities

• Serve as the face of the firm by welcoming clients, attorneys, and visitors with a high level of professionalism and hospitality.
• Manage front desk operations, including visitor check-in, phone coverage, and daily reception duties.
• Coordinate conference room scheduling, catering, and meeting logistics.
• Support hybrid and in-person meetings by setting up Zoom, A/V equipment, and assisting with basic technical troubleshooting.
• Handle administrative tasks such as mail distribution, office supply inventory, and maintaining an organized, polished reception area.
• Liaise with building management and IT to address facility or technology-related needs.
• Assist with office projects, safety procedures, and committees as assigned.

Qualifications

• Proven front desk, reception, or client-facing experience in a professional services environment.
• Strong customer service, communication, and interpersonal skills.
• Ability to multitask, stay composed, and deliver exceptional service in a fast-paced setting.
• High school diploma or equivalent required; college coursework preferred.
• 2-3 years of front desk, reception, or administrative experience (law firm or professional services environment preferred).
• Proficiency with Microsoft Office Suite and video conferencing tools (Zoom, A/V systems).
• Strong organizational skills with excellent attention to detail.
• Tech-savvy with the ability to troubleshoot basic issues alongside remote IT support.

Required Work Hours

Flexible 8-hour workday

Benefits

Full Benefits Package upon hire

Additional Details

This Downtown LA law firm is known for its professionalism, integrity, and commitment to exceptional client service. Joining this collaborative, respected team offers the opportunity to contribute to a positive experience for every client who walks through the door.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.